IM Cam:2MP Portable PTZ Auto Tracking Two Way Audio Video Call Camera with Charging Dock
Frequently Asked Questions
1. Does my family member or pet need a smartphone to answer a call?
No. That’s the best part! They can simply press the one-touch calling button on the camera to initiate a video call to your phone. You answer via the app, and they see you on the camera's built-in screen.
2. Can I see my pet/family at night?
Yes. The camera is equipped with advanced IR Night Vision. It automatically switches to night mode in low-light conditions, providing a clear 1080P view up to 33 feet (10 meters) in total darkness.
3. Do I need to pay a monthly subscription fee for cloud storage?
Subscription is optional. You can insert a Micro SD card (up to 128GB) to record and save videos locally for free. We also offer encrypted cloud storage services if you prefer off-site backup.
4. Is it easy to set up for someone who isn't tech-savvy?
Absolutely. Simply plug in the power, download our app, and scan the QR code on the camera. The app will guide you through the 3-minute setup process. Most of our senior users find it very intuitive.
5. Does it support 5G WiFi?
Currently, like most smart home devices, this camera supports 2.4GHz WiFi. If you have a dual-band router, please ensure it is broadcasting a 2.4GHz signal for the initial connection.